Terms of service
TERMS OF SERVICE
Welcome to Loewe By Bespoke! These Terms of Service (the "Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.
1. Overview
1.1 Loewe By Bespoke provides an online platform that allows users to purchase goods and services.
1.2 By using our website, you represent that you are of legal age in your jurisdiction and have the authority to enter into these Terms.
2. Account Registration
2.1 To use certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password.
2.2 You agree to provide accurate and up-to-date information when registering an account and promptly update any changes to your account details.
2.3 You are responsible for all activities that occur under your account, and you agree to notify us immediately of any unauthorized use of your account.
3. Product Listings and Orders
3.1 Our website may display products and services for sale. We make every effort to provide accurate product descriptions, images, and prices. However, we do not warrant that product information is error-free or complete.
3.2 By placing an order, you agree to pay the specified price, including any applicable taxes and shipping fees.
3.3 We reserve the right to cancel or refuse any order at our sole discretion.
4. Payment and Security
4.1 We use secure payment gateways to process your payments. However, we do not store your payment information on our servers.
4.2 You agree to provide accurate billing and payment information, and you authorize us to charge your chosen payment method for the total order amount.
4.3 In the event of a payment dispute or chargeback, we reserve the right to suspend your account and investigate the matter.
5. Shipping and Delivery
5.1 We aim to process and ship orders promptly. However, delivery times may vary based on factors beyond our control.
5.2 You agree that we are not responsible for any delays or issues caused by the shipping carrier.
5.3 If you are unable to receive a package at the provided delivery address, additional shipping charges may apply for reshipment.
6. Returns and Refunds
6.1 We have a returns and refunds policy in place, which you can find on our website.
6.2 To be eligible for a refund, products must be returned in their original condition and packaging.
7. Intellectual Property
7.1 All content on our website, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws.
7.2 You may not use, reproduce, modify, distribute, or display any part of our website or its content without our prior written consent.
8. Limitation of Liability
8.1 We strive to provide a smooth and reliable service, but we do not guarantee uninterrupted access to our website.
8.2 We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services.
9. Indemnification
9.1 You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, or expenses incurred as a result of your use of our website or any violation of these Terms.
10. Modifications to the Terms
10.1 We may update these Terms from time to time. Any changes will be posted on our website, and your continued use of our services after the changes will constitute your acceptance of the revised Terms.
11. Termination
11.1 We reserve the right to terminate or suspend your account at any time without prior notice and for any reason.
12. Governing Law
12.1 These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of laws principles.
Thank you for choosing Loewe By Bespoke! If you have any questions or concerns about these Terms, please contact us at sales@bybespoke.com.au